• ‘The Ebony Tree’ name and logo is a copyright brand and is not allowed to be copied or reproduced in any form without permission.
• Descriptions and pictures on the ebony tree are not allowed to be copied or reproduced in any from without permission.
• The Ebony Tree guarantees your satisfaction with our products, if you are unsatisfied with any of your products we will happily accept returns (please see out returns policy).

2) DESCRIPTIONS

• To the best of our’ knowledge, the descriptions provided for our products are correct.
• The Ebony Tree is not responsible for incorrect descriptions about its products.

3) PRICE & PAYMENT

• Payment for products must be made and funds cleared before products can be dispatched.
• The ebony tree reserves the right to increase or decrease its products prices when required.
• The ebony tree is not responsible for any fraud conducted through its payment transaction server paypal.
• Where stated, the ebony tree will accept ‘best offers’ for certain products. Best offers will only be accepted at the discretion of The Ebony Tree.

4) DELIVERY & RETURNS

• Goods purchased and paid for in full, products ordered from The Ebony Tree will be dispatched within 1 to 5 days.
• Goods purchased from The Ebony Tree are allowed to be returned within 14 days upon receipt of delivery. Goods to be returned must be sent back to The Ebony Tree fully insured.
• Goods sent from The Ebony Tree will be insured through the relevant postal services used. For goods that have been lost in the post, the postal service used will be contacted after 4 weeks of non delivery and an investigation will begin. The client will be fully reimbursed for the cost of the goods purchased.
• The Ebony Tree is not responsible for returned products that are lost or damaged in transit.

5) CANCELLATIONS

• Products ordered can be cancelled within 24 hours of purchase. (Please go to ‘contact us’ to cancel order).